FAQ

Frequently asked Questions

What sets Neviya Candle candles apart from others?

At Neviya Candle, each candle is a true handcrafted work of art. We are committed to creating the highest quality candles using non-GMO soy wax. Our love of handmade and passion for craftsmanship shines through in every creation.

What types of candles are available at Neviya Candle?

We offer a varied range of candles to awaken all your senses:

  • Geometric Candles: Bold creations with unique shapes.
  • Artistic Candles: Luminous works of art for a unique atmosphere.

And many more!

How can I choose the candle that suits me best?

To help you choose, we offer a detailed description of each candle, including scents and features. You can also read our customer reviews for advice from other candle lovers.

Are your candles handmade?

Absolutely ! At Neviya Candle, each candle is handcrafted with great attention to detail. Our craftsmen put all their know-how into the creation of each piece, thus guaranteeing exceptional quality.

Do you offer customization options?

We do not offer customization on our site, but please do not hesitate to contact us to discuss special orders or special needs. We will do our best to meet your expectations.

How can I place an order on your online store?

Ordering is simple! Simply browse our site, select the candles you like, add them to your cart, then follow the checkout process. You will then receive an order confirmation email.

What payment methods do you accept?

We accept credit/debit card payments (Visa, MasterCard, American Express) as well as PayPal to make your shopping experience convenient and secure.

Do you deliver internationally?

Our deliveries are made throughout Europe. We do not ship internationally.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number so you can track the status of your delivery.

Do you have any other questions?

Our team is at your disposal, contact us on our “contact” page.